Choose an available platform on the Messaging page, check its status and follow the platform guide to connect.

Where to go

Open Mate Settings → choose a mate → Messaging. The status and settings belong only to this mate.

Choose a platform

Platform	Setup
Telegram	Create a bot, paste its token and approve your account in the dashboard. Telegram guide.
WhatsApp	Hermes mates use terminal setup and phone pairing; ask support for OpenClaw. WhatsApp guide.
LINE	Unsupported, with no promised date. A visible card does not mean it works. Use the options above or dashboard chat.
Discord, Slack, Signal, Microsoft Teams and others	Expand Other messaging apps for status. Setup uses the native UI, subject to version and platform requirements.

For native settings, open Mate Settings → choose the same mate → Hermes UI or OpenClaw UI. Changes affect her settings; read Advanced tools first and ask support if unsure.

Four connection states

Status	Next step
Not set up	Check platform support, then follow its guide.
Saved, not applied yet	Saved but not connected. Wait a minute or two and follow the result.
Connected	Send a new message to check account access and the model’s reply.
Connection error	Expand Original message and see Message problems.

Telegram has token buttons and pairing lists. The WhatsApp card mainly shows status; its setup uses a different flow.

Unavailable data

If data cannot be fetched or is stale, wait for a retry. Persistent issues: Dashboard data problems. Missing data does not mean no setup.

For an unsupported version, check Versions or contact support.

LINE support phone channels chat platforms messaging integration